Terms and Conditions

Vfreshly is the licensed owner of the brand Vfreshly and the website vfreshly.com (“The Site”). As a visitor to the Site/Customer, you are advised to please read these Terms & Conditions carefully. By accessing the services provided by the Site, you agree to the terms outlined in this document.

Personal Information

As part of the registration process on the Site, Vfreshly may collect the following personally identifiable information about you: your name (first and last), alternate email address, mobile phone number and contact details, postal code, demographic profile (age, gender, occupation, education, address, etc.), and information about the pages on the site you visit/access, the links you click on, the number of times you access the page, and any such browsing information.

Eligibility

Services of the Site are available only to select geographies within India. Persons who are “incompetent to contract” under the Indian Contract Act, 1872, including un-discharged insolvents, are not eligible to use the Site. If you are a minor (under the age of 18 but at least 13), you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years, your parent or legal guardian can transact on your behalf if they are registered users. You are prohibited from purchasing any adult material, the sale of which is restricted to adults.

License & Site Access

Vfreshly grants you a limited sub-license to access and make personal use of this site but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Vfreshly. This license does not include any resale or commercial use of this site or its contents; collection and use of product listings, descriptions, or prices; derivative use of the site or its contents; downloading or copying account information for the benefit of another merchant; or use of data mining, robots, or similar data gathering and extraction tools. Unauthorized use terminates the permission or license granted by Vfreshly.

Account & Registration Obligations

All shoppers must register and log in to place orders on the Site. You are responsible for keeping your account and registration details current and accurate for communications related to your purchases. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. You can opt out either by unsubscribing in “My Account” or by contacting customer service.

Pricing

All products listed on the Site will be sold at the price deemed fit by Vfreshly based on the market. The prices listed at the time of ordering will be the prices charged on the date of delivery. Although prices of most products remain stable, some fresh food items and commodities may fluctuate daily. No additional charges or refunds will be applied for price changes at the time of delivery.

Cancellation by Site / Customer

Vfreshly reserves the right to cancel any order at its sole discretion. Reasons for cancellation may include inaccuracies in pricing, stock unavailability, or fraud prevention. Customers may also request order cancellations before dispatch. Vfreshly reserves the right to accept or reject such requests.

Colours

We strive to display the colors of our products on the Website as accurately as possible. However, the actual colors you see depend on your monitor and may vary slightly.

Modification of Terms & Conditions of Service

Vfreshly may modify the Terms & Conditions of Use of the Website at any time without prior notice. You should regularly review the terms on the Site. Continued use of the service after changes are made constitutes your acceptance of the revised Terms & Conditions.

Governing Law and Jurisdiction

This User Agreement shall be governed by and construed in accordance with Indian laws. The courts at Bangalore shall have exclusive jurisdiction over any disputes arising under this agreement. Any such disputes shall be referred to an independent arbitrator appointed by Vfreshly, and arbitration shall be conducted in Bangalore in accordance with the Arbitration and Conciliation Act, 1996.

Reviews, Feedback, Submissions

All reviews, comments, feedback, suggestions, and other submissions disclosed, submitted, or offered to the Site are the property of Vfreshly. By submitting, you assign all worldwide rights, titles, and interests to Vfreshly. We reserve the right to use, reproduce, disclose, publish, and distribute any such content for any purpose without compensation. You agree that your submissions will not violate any rights of third parties or contain unlawful material.

Copyright & Trademark

All content on the Site including text, images, graphics, logos, button icons, audio clips, and software, is the property of Vfreshly or its content suppliers and protected by Indian and international copyright laws. Use of the website does not grant any license or right to use any trademarks, service marks, or copyrighted material displayed. Unauthorized use may result in legal action.

Objectionable Material

You understand that by using the Site or any services, you may encounter content deemed offensive or objectionable. You agree to use the Site at your own risk, and Vfreshly shall have no liability for such content to the fullest extent permitted under applicable law.

Indemnity

You agree to indemnify and hold Vfreshly, its employees, directors, agents, and affiliates harmless from any claims, losses, liabilities, or expenses arising from your use of the Site or breach of these Terms.

Termination

This agreement is effective until terminated by either you or Vfreshly. Vfreshly may terminate this agreement without notice and deny you access to the Site. Upon termination, you must destroy all downloaded materials. Termination does not cancel obligations relating to prior transactions.

For questions regarding these Terms and Conditions, please contact our support team at support@vfreshly.com.